@import url("/brand/fonts.css");
:root{font-family:Arial,sans-serif;color:#20231f;background:#f5f4ef;line-height:1.55}*{box-sizing:border-box}body{margin:0}header{border-bottom:1px solid #d7d7cd;padding:25px max(22px,calc((100vw - 1050px)/2));display:flex;justify-content:space-between;align-items:center;gap:15px}.brand{color:inherit;text-decoration:none;letter-spacing:3px;font-weight:600;font-size:19px}.brand span{display:block;font-size:10px;letter-spacing:2px;margin-top:4px}.tag,.eyebrow{font-size:11px;letter-spacing:1.8px;color:#67644f}.tag{border:1px solid #c8c5b5;padding:5px 8px;white-space:nowrap}main{max-width:1050px;margin:48px auto;padding:0 22px;min-height:65vh}.panel{background:#fff;border:1px solid #d5d6cc;padding:35px}.narrow{max-width:470px;margin:auto}h1,h2{font-family:Georgia,serif;font-weight:400;line-height:1.15}h1{font-size:39px;margin:16px 0}h2{font-size:29px}label{display:block;margin:20px 0 7px}input{width:100%;font:inherit;font-size:16px;border:1px solid #969b90;padding:13px;border-radius:0;background:#fff}button{font:inherit;background:#20231f;color:#fff;border:1px solid #20231f;padding:12px 20px;cursor:pointer}form button{width:100%;margin-top:25px}button:disabled{opacity:.55;cursor:wait}button:focus-visible,input:focus-visible,a:focus-visible{outline:3px solid #a18b4d;outline-offset:3px}.secondary{background:transparent;color:inherit}.muted,footer{font-size:13px;color:#65695f}.notice{background:#eceadd;border-left:3px solid #9b884e;padding:16px}.heading{display:flex;align-items:center;justify-content:space-between;gap:15px}.summary{display:grid;grid-template-columns:repeat(3,1fr);gap:15px;margin:28px 0}.metric,.card{background:white;border:1px solid #d5d6cc;padding:22px}.metric strong{display:block;font-size:30px}.card{margin:15px 0;overflow-wrap:anywhere}.card h3{margin:8px 0;font-size:22px}.card p{margin:7px 0}.status{font-size:11px;letter-spacing:1.5px;text-transform:uppercase;color:#6b623e}details{margin-top:15px}summary{cursor:pointer}dl{display:grid;grid-template-columns:minmax(90px,1fr) 2fr;gap:8px}dt{color:#666}dd{margin:0;white-space:pre-wrap}footer{text-align:center;padding:25px}a{color:inherit}[hidden]{display:none!important}@media(max-width:520px){header{padding:20px 18px}.brand{font-size:16px}.tag{font-size:9px;letter-spacing:.6px}main{margin:28px auto;padding:0 18px}.panel{padding:25px}h1{font-size:33px}.summary{gap:8px}.metric{padding:12px;font-size:12px}.metric strong{font-size:26px}}

select{font:inherit;font-size:16px;width:100%;padding:13px;background:white;border:1px solid #969b90}#account-tools,#team-tools{margin:24px 0}#team-list .heading{border-bottom:1px solid #ddd;padding:12px 0;flex-wrap:wrap}#team-list p{margin:0}.heading button{flex-shrink:0}select:focus-visible{outline:3px solid #a18b4d;outline-offset:3px}

.portal-nav{display:flex;gap:10px;margin:24px 0}.portal-nav button{border:0;border-bottom:2px solid transparent}.portal-nav .nav-active{border-bottom-color:#9b884e;background:#e9e6dc;color:#20231f}.request-hero{display:flex;align-items:center;justify-content:space-between;gap:24px;padding:25px 0 30px;border-bottom:1px solid #d5d6cc}.request-hero h2{margin:0 0 12px}.request-hero p{margin:0;color:#65695f}.request-hero button{white-space:nowrap;padding:16px 25px}.sync-status{font-size:12px;color:#65695f;margin:18px 0}.field-grid{display:grid;grid-template-columns:1fr 1fr;gap:0 20px}textarea{font:inherit;width:100%;padding:13px;border:1px solid #969b90;background:#fff;resize:vertical}#inquiry-form-panel{margin:24px 0}#inquiry-form-panel h2{margin:0}#queue .status{display:inline-block;padding:5px 10px;background:#eeeadd}.status-update{display:flex;gap:10px;align-items:center;margin-top:15px}.status-update select{flex:1}.status-update button{white-space:nowrap}.setup-note{margin-top:35px}.summary{margin-top:20px}@media(max-width:520px){.request-hero{display:block;padding:12px 0 24px}.request-hero button{width:100%;margin-top:20px}.request-hero h2{font-size:29px}.field-grid{grid-template-columns:1fr}.heading h1{font-size:29px}.heading #signout{font-size:14px;padding:9px 12px;white-space:nowrap}.status-update{flex-wrap:wrap}.status-update select{min-width:150px}.portal-nav{margin-top:18px}}

.inquiry-sections{flex-wrap:wrap}.inquiry-delete{margin-top:16px;font-size:14px}.inquiry-sections button{padding:10px 14px}

#conversation-panel{margin:24px 0;scroll-margin-top:20px}#conversation-panel h2{margin:0;font-size:25px}.conversation-messages{max-height:460px;overflow-y:auto;overflow-wrap:anywhere;margin-top:18px}.conversation-message{border:1px solid #ddd;padding:14px 16px;margin:12px 30px 12px 0;background:#f6f5f1}.conversation-message.own{margin:12px 0 12px 30px;background:#eeeee5}.conversation-message p{white-space:pre-wrap;margin:8px 0 0}.conversation-message .message-meta{font-size:12px;color:#65695f}.inquiry-messages{margin-top:16px;margin-right:10px}textarea:focus-visible{outline:3px solid #a18b4d;outline-offset:3px}@media(max-width:520px){#conversation-panel .heading{align-items:flex-start}#conversation-panel h2{font-size:23px}.conversation-message{margin-right:12px}.conversation-message.own{margin-left:12px}}

.portal-loading{text-align:center;padding:65px 20px;max-width:520px;margin:auto}.loading-monogram{font-family:Georgia,serif;font-size:52px;line-height:1;width:90px;height:90px;border:1px solid #a18b4d;border-radius:50%;display:grid;place-items:center;margin:0 auto 28px;color:#8e7a45}.loading-brand{font-size:23px;letter-spacing:5px;font-weight:600}.loading-subtitle{font-size:10px;letter-spacing:3px;margin-top:9px;color:#67644f}.loading-line{height:2px;width:100px;background:#dedbce;overflow:hidden;margin:28px auto 20px}.loading-line span{display:block;width:45%;height:100%;background:#9b884e;animation:portal-loading 1.8s ease-in-out infinite}.portal-loading p{font-size:13px;color:#65695f}.typing-status{font-size:13px;color:#71643e;min-height:20px}.message-receipt{font-size:11px;color:#67644f}.staff-row{display:flex;align-items:center;justify-content:space-between;gap:12px;flex-wrap:wrap;padding:10px 0;border-bottom:1px solid #ddd}.reset-user{font-size:13px}.reset-feedback{font-size:13px;flex-basis:100%}@keyframes portal-loading{0%,100%{transform:translateX(-100%)}50%{transform:translateX(220%)}}@media(prefers-reduced-motion:reduce){.loading-line span{animation:none;width:100%}}

/* Shared Watchlist brand: working surfaces remain compact. */
:root{font-family:"Hanken Grotesk",Arial,sans-serif;color:#26412f;background:#f5ecd9;line-height:1.55;color-scheme:light}header{background:#0f1f15;color:#ede6ce;border-bottom:1px solid #b87b5a;padding-top:22px;padding-bottom:22px}.brand img{display:block;max-width:230px;width:100%;height:auto}.brand span{font-size:12px;font-weight:400;letter-spacing:3px;margin-top:8px}.tag{color:#ede6ce;border-color:#62715c;text-decoration:none;font-size:13px;letter-spacing:.5px;padding:9px 13px}.tag:hover{background:#26412f}.eyebrow{font-size:13px;color:#6f513d;letter-spacing:2px}.heading .eyebrow{margin-bottom:5px}main{max-width:1180px;margin-top:32px}h1,h2{font-family:"Cinzel",Georgia,serif;letter-spacing:.01em}h1{font-size:34px}h2{font-size:26px}h3{font-weight:500}.panel{background:#fffcf5;border:1px solid #d4c5a8;padding:30px;box-shadow:0 7px 28px #26412f06}.narrow{max-width:490px;margin:55px auto;padding:38px}.narrow>p:not(.eyebrow):not(.muted){font-family:"Cormorant Garamond",Georgia,serif;font-size:23px}.narrow h1{font-size:36px}.muted,footer{font-size:14px;color:#65705d}label{font-size:15px;font-weight:500}button{background:#26412f;color:#f5ecd9;border-color:#26412f;min-height:44px;transition:background .2s,border-color .2s,box-shadow .2s,transform .2s}button:hover:not(:disabled){background:#3b5642;box-shadow:0 3px 9px #26412f12}button:active:not(:disabled){transform:translateY(1px)}button.secondary{background:transparent;color:#26412f;border-color:#abb29d}button.secondary:hover:not(:disabled){background:#eae4d2;border-color:#26412f}input,select,textarea{border:1px solid #a4ac97;background:#fffef9;color:#26412f;border-radius:3px;transition:border-color .2s,box-shadow .2s}input:focus,select:focus,textarea:focus{border-color:#9d6446;box-shadow:0 0 0 3px #b87b5a17}button:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible,a:focus-visible{outline:2px solid #9d6446;outline-offset:3px}.portal-nav{gap:8px;border-bottom:1px solid #c9c6ac;margin:24px 0}.portal-nav button{background:transparent;color:#66705d;border-radius:0;margin-bottom:-1px;padding:13px 20px;border-bottom:2px solid transparent}.portal-nav button.nav-active{background:transparent;color:#26412f;border-bottom-color:#9d6446;font-weight:600}.portal-nav button:hover:not(:disabled){background:#eae4d2;box-shadow:none}.request-hero{padding:25px 28px;background:#152a1d;color:#f5ecd9;border:1px solid #42523b}.request-hero h2{font-size:25px}.request-hero p{color:#c8d1bd}.request-hero button{background:#f5ecd9;color:#26412f;border-color:#f5ecd9}.request-hero button:hover:not(:disabled){background:#ecd4be}.sync-status{font-size:14px;color:#65705d;margin:14px 0}.summary{gap:15px;margin:24px 0 32px}.metric{background:transparent;border:0;border-left:2px solid #b87b5a;padding:7px 20px;font-size:15px}.metric strong{font-family:"Cinzel",Georgia,serif;font-size:31px;font-weight:400}.card{background:#fffcf5;border:1px solid #d4c5a8;padding:26px;margin:18px 0;box-shadow:0 4px 18px #26412f05}.card h3{font-family:"Cinzel",Georgia,serif;font-size:23px;margin:14px 0 8px}.card>p{color:#5c6855}.card button{margin-right:8px}.card details{padding:16px 0;border-top:1px solid #e2d9c5;border-bottom:1px solid #e2d9c5}.card summary{font-size:15px;font-weight:500}#queue .status{font-size:13px;letter-spacing:.7px;border:1px solid #ccd2be;background:#eef0e4;color:#385239;padding:5px 11px;border-radius:3px}dt{color:#65705d}#deleted-tools{padding:20px;background:#eee2d4;border-left:2px solid #9d6446}#deleted-tools p{margin-top:0}.inquiry-delete{color:#7e4032!important;border-color:#c8a896!important}.inquiry-sections button{font-size:15px;padding:12px 16px}.conversation-messages{padding:5px 3px;max-height:480px;scroll-behavior:smooth}.conversation-message{border:1px solid #d8d4c0;background:#f4f0e3;border-radius:0 12px 12px 12px;margin-right:12%;padding:17px 20px}.conversation-message.own{border-color:#ccd4c3;background:#e8eedf;border-radius:12px 0 12px 12px;margin-left:12%;margin-right:0}.conversation-message strong{font-weight:600}.conversation-message .message-meta{font-size:13px}.message-receipt{font-size:13px}.typing-status{font-size:14px}.conversation-message p{line-height:1.6}#message-form{border-top:1px solid #d4c5a8;margin-top:20px}#message-form button{width:auto;min-width:170px;margin-top:12px}.reset-user,.reset-feedback{font-size:14px}.loading-monogram{font-family:"Cinzel",Georgia,serif;border-color:#b87b5a;color:#9d6446}.loading-brand{font-family:"Cinzel",Georgia,serif;font-weight:400}.loading-subtitle{font-size:12px}.loading-line span{background:#b87b5a}.portal-loading p{font-size:14px}.setup-note{font-size:14px}footer{border-top:1px solid #d4c5a8;padding:30px}#inquiry-form-panel:not([hidden]),#conversation-panel:not([hidden]),#team-page:not([hidden]),#login:not([hidden]){animation:surface-in .32s ease-out}@keyframes surface-in{from{opacity:.4;transform:translateY(8px)}to{opacity:1;transform:none}}
@media(max-width:600px){header{padding:20px 18px}.brand img{width:185px}.brand span{font-size:11px}.tag{font-size:12px;padding:8px;max-width:110px;white-space:normal}main{padding:0 18px;margin-top:25px}.narrow{margin:25px auto;padding:25px}.narrow h1{font-size:30px}.heading h1{font-size:25px;line-height:1.25}.heading h2{font-size:23px}.eyebrow{font-size:12px}.request-hero{padding:22px}.request-hero h2{font-size:23px}.summary{gap:6px}.metric{padding:5px 10px;font-size:14px}.metric strong{font-size:27px}.panel,.card{padding:22px}.portal-nav button{padding:12px 15px}.inquiry-sections{gap:0}.inquiry-sections button{font-size:14px;padding:12px 10px}.conversation-message{padding:14px;margin-right:6%}.conversation-message.own{margin-left:6%}#conversation-panel h2{font-size:21px}.status-update{gap:8px}.status-update button{margin-right:0}.status-update select{min-width:0;width:100%;flex-basis:100%}#message-form button{width:100%}dl{grid-template-columns:1fr 1.5fr;font-size:15px}}
@media(prefers-reduced-motion:reduce){*{animation:none!important;transition:none!important;scroll-behavior:auto!important}}
